**Refund Policy – Play11.games**
**1. Entry Fees** All participation fees are final and non-refundable once a user joins a contest. **2. Exceptions** Refunds may be considered only in the following cases: * Technical error from platform side * Contest cancellation **3. Processing Time** Approved refunds will be processed within 5–7 working days. **4. Fraud Prevention** Refund requests involving misuse or fraud will not be accepted. **5. Final Decision** Play11 reserves the right to make the final decision regarding refunds. By participating, users agree to this refund policy.